WinSCP can't access log folder

Hello!

The user which you use to connect over SSH (WinSCP) is a separate "admin" user, not root. The reason on why you get permission denied is because the "admin" user doesn't have write permission over almost anywhere which isn't "/tmp".

But you should be able to fetch any file from "/log" over SSH without any issues since the admin user does have read permission over there.

Does this issue only happens with WinSCP for you?

Thanks!

the problem happens with WinSCP and the pscp command line on Windows.  I was following the KB located here:

https://support.sophos.com/support/s/article/KB-000035842?language=en_US

I can SSH fine to the firewall.  How would I fetch files with SSH, would I have to push them to a local windows sftp server or copy them to /tmp and have WinSCP fetch them that way?

thanks so much!

Hello,

Greetings!

We have not provided the permission to access /log folder while connecting from the WinSCP. It is suggested to copy the logs under /var or /tmp partition to download it using WinSCP.

that is exactly what I do, when fetching files with SCP - copy to /tmp first

Thank you!