Sophos XGS 126w connecting wireless ssid dhcp dont work

Hello Chi Hing Chi Hing,

Thank you for reaching out to the community, On the CLI, press 5 to select 5. Device management, press 3 to select 3. Advanced shell, and change to the log directory using the command cd /log. Can you share the dhcpd.log when a client is trying to connect to the internal ssid...
For the live logs, you can check - tail -f dhcpd.log  
For the olderlogs if you know the time frame you can use the following cmd: less dhcpd.log 

there you go, the internal ssid interface is wlet1 

XGS126w_XN01_SFOS 18.5.0 GA-Build264# tail -f dhcpd.log

Multiple interfaces match the same subnet: Port1 wlnet1
Multiple interfaces match the same shared network: Port1 wlnet1
Listening on LPF/Port1/7c:5a:1c:ab:68:80/wlnet1
Sending on LPF/Port1/7c:5a:1c:ab:68:80/wlnet1
Listening on LPF/wlnet2/f2:50:bd:a6:b1:cc/wlnet2
Sending on LPF/wlnet2/f2:50:bd:a6:b1:cc/wlnet2
Listening on LPF/wlnet1/7c:5a:1c:ab:68:92/wlnet1
Sending on LPF/wlnet1/7c:5a:1c:ab:68:92/wlnet1
Sending on Socket/fallback/fallback-net

Can you upgrade the v18.5.0 GA to v18.5.4 Build ?
as GA is declared EoL on 30-JUN-2022

it is in SFOS 18.5.0 GA-Build264, shall i upgrade to the following ? 

You can go for SFOS 18.5.4 MR4-Build418 and check the status once again regarding the dhcp for the internal ssid !!

ok will try to upgrade and let you know the result, thanks

firmware upgraded and still the same with below log 

XGS126w_XN01_SFOS 18.5.4 MR-4-Build418# tail -f dhcpd.log

Multiple interfaces match the same subnet: Port1 wlnet1
Multiple interfaces match the same shared network: Port1 wlnet1
Listening on LPF/Port1/7c:5a:1c:ab:68:80/wlnet1
Sending on LPF/Port1/7c:5a:1c:ab:68:80/wlnet1
Listening on LPF/wlnet2/f2:50:bd:a6:b1:cc/wlnet2
Sending on LPF/wlnet2/f2:50:bd:a6:b1:cc/wlnet2
Listening on LPF/wlnet1/7c:5a:1c:ab:68:92/wlnet1
Sending on LPF/wlnet1/7c:5a:1c:ab:68:92/wlnet1
Sending on Socket/fallback/fallback-net

are any clients connected from that dhcp server at all ? 

No it’s doesn’t obtain ip when connecting the internal ssid, I really don’t have idea 

No it’s doesn’t obtain ip when connecting the internal ssid, I really don’t have idea 

Hi,

Please post a copy of your DHCP server configuration.

Ian

Hello there,

You would need to change the IP range of your Separate Zone SSID to not overlap with your Bridge to AP LAN subnet.

Regards,