Sophos XG 450 - /var/newdb/base/16386 full

Hi Stefan Hüning

After purging report data, please wait for some time and check again the disk space usage by reports. If the usage size is less than 80%, it will start displaying reports.

Regards

Can you give a rough estimate of how long this might take? it takes 5 minutes or 1 hour

I understand your concern, to check it further may I know the current status of disk now : 

system diagnostics show disk 

Source : https://support.sophos.com/support/s/article/KB-000035777?language=en_US 

I understand your concern, to check it further may I know the current status of disk now : 

system diagnostics show disk 

Source : https://support.sophos.com/support/s/article/KB-000035777?language=en_US 

Sadly it is still at 100%

Please post system diagnostics show disk  status here

Partition        Utilization(%)
===============================
configuration        20%
content               3%
report              100%

Hi Stefan Hüning  Thank you for connecting with the Sophos community team, It seems as if the Report disk already reached 100% during purging action from UI Appliance is unable to connect with Postgres (reporting service) or the connection failed due to disk usage more then 90%.

So You may try flushing the reports from CLI as per below:

https://support.sophos.com/support/s/article/KB-000042543?language=en_US

Note: Above activity will flush all report data and will reboot the appliance and it will take 10-15 min to flush the report data.

Thank you soo much. Im feeling really stupid now, that i didn´t saw that option in the cli :I