Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

AP FW 11.0.019 Downgrade package - where ?!

Is there any way to downgrade the AP Firmware 11.0.020 to 11.0.19 in SFOS *

I asked sophos, but they where not able to give a solution yet.



This thread was automatically locked due to age.
Parents Reply
  • If you get an Auth Failed, likely you did not have a Central Account created for this MySophos ID Account.

    Try to register this Email for Central again. You should get an "Email already in Use". If not, you account was not created. 

    __________________________________________________________________________________________________________________

Children
  • i get an "Email already in Use"

    But i can´t reset or login.. 
    I do get the authentication code from Microsoft ...

  • How old is your account? You could DM me your Email, i could verify the creation date. If its older than 3-4 years, this could potentially be a problem and need CustomerCare to reset. 

    __________________________________________________________________________________________________________________

  • account is 2 years old an customer care has no idea how to change a "non user account" to a "user account"

  • did you find a solution about the AP inactive forever issue? We have the situation after adding P52008 APX320's to 18.5 MR4.

    The XG has AP Firmware 11.0.018 and the APs came shipped with Firmware 2.0.2.1-11 which is a central firmware I guess.

    ID:P52008RBMHTR805

    Model:APX320

    Version:2.0.2.1-11

  • Hi,

    for a APX320 (P52003) that belongs to my employer, Sophos has confirmed a hardware error and supplied a replacement (P52008).

    I helped a Canadian user to fix three APX120. He upgraded these to FW 11.0.020 

    I then instructed him to break autoboot (with a NAND Glitch) and flash FW 11.0.019.
    He will not upgrade to 11.0.020 again, maybe he waits for the next release.

    I told Sophos, that FW is broken, but they don´t care.

    For tinkering with these APX i use a 2.1.1.1 release, that alows a OpenWrt Login ...

    If i find some time,
    i will compare a working P52003 and P520001 config with this broken one (mhh, maybe today, i have access to these model right nows Grin).

  • Just a heads up from my side, I have two APX120 with
    P32001 and P32004

    I am running 19.0 MR1 and they upgraded with no issues to from 11.0.019 to 11.0.020