Unable to access company website from inside the network

Please show us a screenshot of the error message and/or browser window.

Do you use the webfilter (proxy) ?

Do you have the same DNS domain internal and external (public)?

we don't have any filter for the website 

we use the same domain for internal and external 

Hi,

is it on the same network and connected to a switch, if so the switch and the server are rejecting your connection attempt not the firewall.

ian

the website is not hosted on the network 

the website is not hosted on the network 

I was talking about DNS only.

Can you give us that info I requested?

HI 

Please find my above reply above  to your request 

You need to add a www DNS entry which points to your webserver (IP) which is hosting your website, if you use your external domain name for your internal domain name. 

That did not answer my question.

I ask again:

Do you use the webfilter (proxy) ?

Do you have the same DNS domain internally (for your network) and externally (public)?

We don't have the web filter 

Yes we have the same DNS domain

Is this the very same server you are asking for in the other thread you just opened?

Good day 

It is a different server , and different setup 

You have a DNS-problen ... as stated by jprusch

please go to a workstation within your LAN and ping tsl.co.zw

do the same from firewall (diagnostics / tools / ping)

which IP-adress you show within both pings?