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XG Firewall keeps failing

Hi

SFV2C4 (SFOS 18.5.1 MR-1-Build326) every almost 3 weeks it's going down. We have several APIs which upload images etc. API calls traffic could be heavy sometime. We see a lot of traffic in one of our API which is hosted on IIS server. 

How can I check what is causing and what it can be done? when it happens, we can't access to web portal or any of the websites, apis which are hosted on IIS and traffic routed to firewall IP.

The only way to get it up and running again, restarting the firewall VM.

maybe the firewall is not strong enough?  Standard F2s v2 (2 vcpus, 4 GiB memory)

Thanks



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Parents Reply
  • Hello Toni,

    my recommendation to go to 18.5.4 is my experience in the field. Maybe he had reasons not to move to fast from the version he used for a longer time. Then you better don't go to a completely new version 19, and 18.5.4 is a fully supported version for now. And he then has a slot of the newest 18.5 MR to roll back in an easy way, when he decides to go V19 and something breaks.

    You see: many thoughts to advise this "unnecessary" step in between.

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

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