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Troubleshooting 10 Gb SFP+ transceiver detection (Sophos XGS 136)

John Giovannis

Hi,

I've recently installed a 10Gb SFP+ transceiver into Port F1 of a Sophos XGS 136 appliance. I can't tell if the transceiver has been detected by the appliance as I'm getting no link light by connecting to another device.

Is there a way to examine log files (at a low level) on the Sophos box to check for errors ?


John



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  • 0

    Hi,

    is the associated 1gb port in use?

    ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    Hi,

    Not sure what you mean by associated port. This is a free 10Gb port (Port F1) on the Sophos XGS 136 that I'm trying to configure for the very first time. As a starting point I'm trying to find log files (other than firewall) on the device that might indicate any issues or errors

    John

  • 0 in reply to John Giovannis

    On some xg hardware the 10gb port is shared with a 1gbt port.

    ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    No prob. Not in this instance. 

    I found that following options in CLI but it's not clear how to view an entire log or which one to detect hardware events. I only get a snippet

    console> show logs
    csc Show system controller logs
    database Show database logs
    firewall Show firewall rule logs
    license Show system license logs
    access_server Show access server logs
    uma Show uma logs
    fwmgmt Show system firmware management logs
    logger Show logger logs
    migration Show configuration migration logs
    reportdb Show report database logs
    sigdb Show signature database logs
    init Show system initialization logs
    syslog Show syslog

    e.g. console> show logs syslog
    Sep 5 04:03:20Z localhost kernel: [11778.555503] Port4: link up
    Sep 5 04:03:21Z localhost kernel: [11779.662942] Port4: port speed change 1000 -> 10
    Sep 5 04:03:21Z localhost kernel: [11779.671122] usfp: sending port speed change request for 1 ports
    Sep 5 04:03:22Z localhost kernel: [11781.119765] Port4: link down
    Sep 5 04:03:26Z localhost kernel: [11784.704122] Port4: link up
    Sep 5 04:03:27Z localhost kernel: [11785.905317] Port4: port speed change 10 -> 1000
    Sep 5 04:03:27Z localhost kernel: [11785.911487] usfp: sending port speed change request for 1 ports
    Sep 5 04:10:42Z localhost kernel: [12220.653185] Port3: link down
    Sep 5 04:12:11Z localhost kernel: [12309.239817] Port3: link up
    Sep 5 04:16:00Z localhost cish: session opened from console

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  • 0 in reply to rfcat_vk

    No prob. Not in this instance. 

    I found that following options in CLI but it's not clear how to view an entire log or which one to detect hardware events. I only get a snippet

    console> show logs
    csc Show system controller logs
    database Show database logs
    firewall Show firewall rule logs
    license Show system license logs
    access_server Show access server logs
    uma Show uma logs
    fwmgmt Show system firmware management logs
    logger Show logger logs
    migration Show configuration migration logs
    reportdb Show report database logs
    sigdb Show signature database logs
    init Show system initialization logs
    syslog Show syslog

    e.g. console> show logs syslog
    Sep 5 04:03:20Z localhost kernel: [11778.555503] Port4: link up
    Sep 5 04:03:21Z localhost kernel: [11779.662942] Port4: port speed change 1000 -> 10
    Sep 5 04:03:21Z localhost kernel: [11779.671122] usfp: sending port speed change request for 1 ports
    Sep 5 04:03:22Z localhost kernel: [11781.119765] Port4: link down
    Sep 5 04:03:26Z localhost kernel: [11784.704122] Port4: link up
    Sep 5 04:03:27Z localhost kernel: [11785.905317] Port4: port speed change 10 -> 1000
    Sep 5 04:03:27Z localhost kernel: [11785.911487] usfp: sending port speed change request for 1 ports
    Sep 5 04:10:42Z localhost kernel: [12220.653185] Port3: link down
    Sep 5 04:12:11Z localhost kernel: [12309.239817] Port3: link up
    Sep 5 04:16:00Z localhost cish: session opened from console

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