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UDP Timeout vs UDP Timeout Stream

Hi,

We're getting one-side of calls randomly going silent.

The default values of my XG2300 are

UDP Timeout 30

UDP Timeout Stream 150

I read I should increase the timeout to 150, but should I make them match? increase both 5x? 

I don't understand the difference between two or what new problems I could encounter by messing with them.

Thanks,

Jeff



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Parents
  • Hi JeffCooper

    one-side of calls randomly going silent.

    If your voice server is hosted on the cloud, check the issue by creating an FQDN base firewall rule and keep it on TOP of all firewall rule and check with packet capture it might help to investigate the issue?

    Thanks and Regards 

    "Sophos Partner: Infrassist Technologies Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

Reply
  • Hi JeffCooper

    one-side of calls randomly going silent.

    If your voice server is hosted on the cloud, check the issue by creating an FQDN base firewall rule and keep it on TOP of all firewall rule and check with packet capture it might help to investigate the issue?

    Thanks and Regards 

    "Sophos Partner: Infrassist Technologies Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

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