MPLS GATEWAY NOT PINGING IN SOPHOS FIREWALL . MPLS LINK DOWN

Hi Syed Muzamil Nazir Ideally ARP should have complete status and should get auto-learned. Seems that is not the case here based on the output which you shared here.

Please try to power cycle MPLS gateway router device once if possible and post that confirm the ARP status on XG again, if still, ARP is not learned then you may add the manual ARP over XG as in work around and pos that you may check and confirm the MPLS gateway status. 

If it is still showing RED then please ensure the failover IP in the gateway setting is set to the correct one as per MPLS probing reachability requirement in place of any outside public IP.

How can I add the manual  ARP over XG ?

Hi Syed Muzamil Nazir Please find the below snapshot for reference.



Note: It is a time-being workaround, in the actual scenario/use case XG should have ARP from your MPLS router or device.

Hi Syed Muzamil Nazir Please find the below snapshot for reference.



Note: It is a time-being workaround, in the actual scenario/use case XG should have ARP from your MPLS router or device.