Guest User!

You are not Sophos Staff.

Thread Info
  • State Verified Answer
  • +1 person also asked this people also asked this
  • Locked Locked
  • Replies 5 replies
  • Answers 1 answer
  • Subscribers 28 subscribers
  • Views 873 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Migrated config not accepted on new XGS, asking for restore password

Andrej Pirman

Hi,

I have used Sophos Migration Assistant tool to export config from SG-125 and I've got Sophos.tar file. Looks fine.

But when trying to inport into new XGS-136 via Backup & Firmware --> Backup resotre it says:

Wrong restore password or wrong file format.

I have tried "admin" and "password" and blank for restore passwords, but same story. I also tried to timport .XML via Backup & Firmware --> Import Export, but nothing happens.

Where I missed the point?



This thread was automatically locked due to age.
Parents
  • +1

    You need to import it in the Import/Export Part. And it will take time. 

    You can see the progress in the CLI: /log/apiparser.log

    __________________________________________________________________________________________________________________

  • 0 in reply to LuCar Toni

    Well, I almost quit, but my friend somehow generated proper .BACKUP file, which I sucessfully resotred to new device. Looks fine, but I can only login to CLI, not to WEB. Tried to reboot, reset password via CLI...but still, cannot login via WEB interface. I also tried to reset WEB Certificate to default, but did not help.

    Any idea?

    EDIT & SOLVED: Oh, my bad...I was trying to access Web GUI via port 443, not via 4444. Aghrrrrrr.... lol.

Reply
  • 0 in reply to LuCar Toni

    Well, I almost quit, but my friend somehow generated proper .BACKUP file, which I sucessfully resotred to new device. Looks fine, but I can only login to CLI, not to WEB. Tried to reboot, reset password via CLI...but still, cannot login via WEB interface. I also tried to reset WEB Certificate to default, but did not help.

    Any idea?

    EDIT & SOLVED: Oh, my bad...I was trying to access Web GUI via port 443, not via 4444. Aghrrrrrr.... lol.

Children
No Data
Share Feedback
×

Submitted a Tech Support Case lately from the Support Portal?

Unfiltered HTML