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Activate Base License on SG Hardware

Hi,

i installed SFOS 18.5 on SG125 Rev. 3 Hardware in December 2021 and updated it to 19.0 some weeks ago.
Now i experienced strange NAT behavior and figured out that the all licenses, including base license expired 30 days after install.
(Device is only used as backup VPN login if my virtual appliance fails.)

As far as i know there should be a free base license if i install SFOS on SG hardware?
How can i activate the base license?

Greetings from Germany

Michael



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  • Hi,

    the issue will be how long it has been off line? The device needs to regularly see the licensing server at least once every 90 days.

    So, please connect it to the network and sync the licence from within the XG.

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • Hi Ian,

    thanks for your fast reply, but this is not the problem i think.
    Its online 24/7 and if i press the Syncronize button, it shows "Synchronization with server was successful."

    Michael

  • Hi,

    so what does the XG licensing tab show, please post a screen shot minus licence details.

    ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

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