When is v19 MR-1 going to be released?

Any Updates on a release date?

Hi tom greene, 

Based on this Blog Post, it is currently scheduled for July 19th.

Cheers,

thank you for the update. Though the answer is a little disappointing considering the notice at the top of the forum advises 19th.

Ian

Either way originally I posted that "can expect it by end of july" so, dates are tentative and can vary !! 

Will the 21st be available for download?
Hope it fixes v19 vpn bugs, we are having a lot of problems

If released on the 21st it will be available to download.

Ian

Hello Mauricio Siqueira,

The dates are always tentative, so it keeps changing. hopefully will be available for download by 25th July. 
Yes, it has couple of bug fixes related to SSLVPN and IPsec !! 

Hello Vivek,

please read the presented MR-1 release date here - https://community.sophos.com/sophos-xg-firewall/b/blog/posts/faqs-sophos-firewall-v19-mr1-adds-support-requirement-for-future-firmware-upgrades 

You really can't meet the deadline presented to you?!? I think it says more and more about your capabilities and ability to develop your security products.

Regards

alda

The key point in your post is: Planned. 

Schedules and plans can differ. Essentially Blocker come up in Q/A Processes. 

Essentially a Bug Fix release should be tested and if there is a blocker, it will be delayed. 

I dont know, how this is a bad behavior? 

Hello Lucar Toni,

please read my post again! I didn't write about your bad behavior, I wrote that you are not able to keep the deadlines presented by you for the release of new versions or corrections of current versions.

I think this is the problem that is being solved in this thread.

Regards

alda

P.S. I think that "Schedules and plans" are identical in meaning, but in the case of Sophos they lack any meaning, which you permanently confirm....

Nobody is speaking about Deadlines? Sophos is speaking about a planned release cycle. And plans can be postponed or delayed by anything. 

Sometimes it could be a legal concern. Sometimes it is a blocker/bug. Sometimes it is a infrastructure issue. 

There are several different factors in place to release something like a firmware. And nobody is talking about a deadline. It is always a plan to hit a certain day. But if one factor does not give you a green light, you have to respin the process and redo certain things. Create a new build, redo those steps etc. 

Looking at your post: 

Currently planned for July 19, 2022, the soft release of Sophos Firewall OS (SFOS) v19 MR1, will introduce some changes to the scope of our support licensing and future access to firmware upgrades.

Maybe i am missing the part about Deadline, but i am quite sure, nobody is talking about Deadlines and always about Plans. 

Hello LuCar Toni,

yes, you're right, I used the wrong term "deadlines", but somehow you're trying to backtrack again that Sophos didn't meet the original "plan" for the release of MR-1 and that's still the problem that's being solved in this thread.

Regards

alda

P.S. I hereby end this fruitless discussion again because we have not solved the original problem again, as many times in the past. 

Hello LuCar Toni,

yes, you're right, I used the wrong term "deadlines", but somehow you're trying to backtrack again that Sophos didn't meet the original "plan" for the release of MR-1 and that's still the problem that's being solved in this thread.

Regards

alda

P.S. I hereby end this fruitless discussion again because we have not solved the original problem again, as many times in the past. 

I do not understand your point. What is the outcome of point? Sophos will not post any plans dates anymore, as there are users upset of not meeting. Instead you will move to "end of the months" or "Q2". You can do this as well and that is what most companies do. 

By getting a date, this is actually a very good example of commitment to get something pushed out. If there is a blocker, the date will be delayed, but the product will be shipped soon. 

This is the first time that I can remember Sophos actually publishing a date, usually the month or even a week in the month has been the standard.

The published date with this proposed released looked like a commitment, not a guess.

Ian

Hi LuCar,

I see you posting a lot on the forums and often it looks like you are arguing with the community instead of trying to understand the frustrations that come with bugs that take months to solve.

I think you should try take a step back and understand what customers deal with before you take such a hard stance on your point.

Thanks,

Sean

Which bugs do you refer to? Because most of the issues, customers are seeing are dealt with hotfixes by Support or other workarounds. 

I am not aware of an open issues, which is there for months without any workaround or hotfix available.

A recent one that comes to mind is the password bug on Sophos Connect which was only recently resolved after pretty much a year and months after SSL VPN was even already EOL

Hi Lucar
I think you're missing the point that Sean is trying to convey and seems like you are taking an unwarranted defensive stance.
The community is there to help develop the product for everyone's mutual gain, both those who sell & support/develop the product, and those who use it.
The system only works if Sophos are open to acknowledge community frustrations and work towards resolving them.
Dismissing feedback seems counter intuitive to the positive growth and popularity of the product.

Perhaps the complaints on this particular topic aren't highly warranted but the Sophos XG product has been far from perfect, although do acknowledge that it has improved tremendously and we're seeing returns on our investment in Sophos products. An arrogant response and claim that you have a faultless reputation to rely on is pretty bold to say the least and maybe if this was a Fortigate forum, you could, but a few months of stability doesn't make up for the frustrations of the relatively recent past.

A humble stance would certainly go a long way especially seeing as though the members of the community with whom you dismiss or argue against unnecessarily can just choose to buy from other vendors.
Naturally as loyal customers we want Sophos to grow in popularity as it only means more money for product development.

Maybe i need to be more specific: I am here as a private person in my free time and not responsible for the product roadmap nor part of the Product management team. And most of my comments, if not all of them, are from my personal experience with the products and/or with customers discussions. 

Therefore i cannot understand this discussion in this thread - Sophos is giving a release date - it was delayed due unknown reason to a later date. 

But i will stop replying to this thread after this discussion - as i cannot offer any valuable input anymore than my posts above. 

Today we had the same problem, all the VPNs went down and it only normalized when we restarted the VPN service, so they were all UP

Can you share the /log/charon.log || /log/strongswan.log Mauricio Siqueira

To turn on/off debug of IPsec: service strongswan:debug -ds nosync