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Sophos XG Home on UTM 320 Hardware Issue

Rui Mauricio

I'm trying to re-use an old UTM 320 appliance with Sophos XG Home but I'm having no luck.  It does not even start the process of trying to install, I am using the SW_xxxx version of the download, tried using Etcher/Win32DskImage to create the USB as well as USB-CDrom DVD disk and as soon as BIOS does it's initial startup I end up with a black screen and it goes no further.  I did install Lubuntu on the UTM 320 which worked fine as part of some of the suggestions to wipe out the partitions.  It won't even attempt to load the files on the USB just locks up there (CTRL-ALT-DEL does nothing and keyboard power turns off from what I can see on the LEDs).

I see others that have been able to install on SG 220s and 115s but anyone encounter these issues on the UTM 320?



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  • 0 in reply to LuCar Toni

    I booted into Lubuntu with a Live image and wiped the drive completely and still nothing.  The system goes through the BIOS information, I see the USB/DVD start to read with a blinking cursor, a flash to another black screen and nothing.  At this point the keyboard has lost power and computer seems frozen since not even a CTRL-Alt-Del does anything.  I tried playing around with different BIOS settings, defaulting to defaults, and nothing seems to start the installation.  I've tried the Hardware Versions of the applications on both USB-DVD and USB, software version as well on both Media types and even tried the older UTM SSI software versions.  I can completely install Lubuntu but I have to disable ACPI and a couple other things but it installs,  reboots and works.  I've spent hours searching and trying different things and really stuck.  Hoping an expert here can get me going, would hate to throw this thing out when it would be perfect for this task.

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