Firewall reboot time post firmware upgrade

Question

I had upgraded from ver 18.05 to 18.06 and has been over an hour now the applicance is isnt back online?

emmosophos · Answer

Hello Pramodh, 
 Thank you for contacting the Sophos Community. 
 You would need to create a case with Support to investigate what might happen and which module caused the issue. 
 The logs to check would be: 
 Applog.log Hostapd.log Csc.log Migration.log 
 Output of the following command ran from the advanced shell: 
 # grep "Command line: auto BOOT_IMAGE" syslog.log.0 | tail -n5 
 # hdparm -i /dev/sda 
 nanan

Firewall reboot time post firmware upgrade

Submitted a Tech Support Case lately from the Support Portal?