DynDNS DNSoMATIC shows ABUSE

Hello there,

Thank you for the screenshot.

Did you get a chance to look at the logs?

Regards,

It affects all appliances that uses DNS-o-Matic. I try to catch the logs today.

Got this in system log:

DDNS update for host xxxxxxxxxxxxxx was Failed. Last Updated with IP 0.0.0.0. Failure Reason: abuse

Found something like this.....

[2022-02-20 23:28:29] FAILED: updating XXXXXXHOSTNAMEXXXXXXX: abuse: The hostname specified is blocked for abuse; you should receive an email notification which provides an unblock request link. More info can be found on www.dyndns.com/.../abuse.html
[2022-02-20 23:33:29] INFO: setting IP address to XXXXXXIP-ADDRXXXXXXX for XXXXXXHOSTNAMEXXXXXXX
[2022-02-20 23:33:29] UPDATE: updating XXXXXXHOSTNAMEXXXXXXX
[2022-02-20 23:33:29] SENDING: GET /nic/update?system=dyndns&hostname=XXXXXXHOSTNAMEXXXXXXX&myip=XXXXXXIP-ADDRXXXXXXX HTTP/1.0
[2022-02-20 23:33:31] FAILED: updating XXXXXXHOSTNAMEXXXXXXX: abuse: The hostname specified is blocked for abuse; you should^C
XG125_XN03_SFOS 18.5.1 MR-1-Build326# ^C
XG125_XN03_SFOS 18.5.1 MR-1-Build326# tail -f /log/ddc.log
[2022-03-08 11:39:44] RECEIVE:
[2022-03-08 11:39:45] RECEIVE: abuse
[2022-03-08 11:39:45] FAILED: updating XXXXXXHOSTNAMEXXXXXXX: abuse: The hostname specified is blocked for abuse; you should receive an email notification which provides an unblock request link. More info can be found on www.dyndns.com/.../abuse.html
[2022-03-08 11:41:21] MSG: child exited, status=0 pid=7707
[2022-03-08 11:41:21] MSG: Child exited, Creating new ddclient process
[2022-03-08 11:41:21] MSG: ddclient process started: '20391'
[2022-03-08 11:41:21] WARNING: file /sdisk/ddclient/ddclient.cache, line 3: Invalid Value for keyword 'ip' = ''
[2022-03-08 11:41:22] WARNING: skipping update of XXXXXXHOSTNAMEXXXXXXX from <nothing> to XXXXXXIP-ADDRXXXXXXX.
WARNING: last updated <never> but last attempt on Tue Mar 8 11:39:43 2022 failed.

 abuse: The hostname specified is blocked for abuse; you should receive an email notification which provides an unblock request link.  More info can be found on https://www.dyndns.com/support/abuse.htm

Hi,

could you help or should I better open a support case?

Got about 15 firewalls with the same issue.

Hello there,

Sorry I forgot to update you.

In a couple of cases, I found the issue was with the Dynamic Server, it seems some of them don't accept special characters such as "-","=" on the name.

Feel free to open a case with us and share the Case ID, once you have it, but I believe the issue might be with your DynDNS provider, I would also double-check with them your naming convention. 

Regards,

Hi,

sorry for the long delay. Problem still persists.

Case is

I'am also in touch with DNSoMATIC, but there customer support is really bad.

I'am also in touch with DNSoMATIC, but there customer support is really bad.