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cannot upgrade sophos xg 210 SFOS 17.5.16 MR-16-Build830 to SFOS 18.5.2 MR-2-Build380

Hey All,

So everytime I try upgrade the firmware of this FW it seems to just boot back into the V17 .

I checked out the migration logs and for some odd reason it gives me this :

nvram_get failed with -16
Old version is 17.323 and currentversion is 17.324
Database is upgrading to dbv17.324
Check migration for version dbv17.324
Applying migration for version dbv17.324

Are there any other logs I should be looking for ? It doesn't seem to see this  V18



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