Sophos Connect Client

Hi Manish Chawda: Recently Techvid team has published a video on the same which can help you to get an understanding on the configuration part when you would like to use it for IPSec remote access and SSL VPN, In case you have missed that video, we would suggest checking the below link for reference:

https://techvids.sophos.com/watch/MrZuLQPYESebVon9NWfeCw

Hi,

Based on your provided video and Sophos KB I tried to create provisioning file with .pro extension with below contents

[
{
"gateway": "X.X.X.X",
"user_portal_port": 443,
"otp": false,
"auto_connect_host": "X.X.X.X",
"can_save_credentials": true,
"check_remote_availability": false,
"run_logon_script": false
}
]

But as soon as I try to connect it gives "Failed to load policy" error. 

Kindly advise.

Hi,

Based on your provided video and Sophos KB I tried to create provisioning file with .pro extension with below contents

[
{
"gateway": "X.X.X.X",
"user_portal_port": 443,
"otp": false,
"auto_connect_host": "X.X.X.X",
"can_save_credentials": true,
"check_remote_availability": false,
"run_logon_script": false
}
]

But as soon as I try to connect it gives "Failed to load policy" error. 

Kindly advise.

Is the user portal reachable on port 443?

Yes!

Pls advise!

Hi Manish Chawda: Please try with below:

Run cmd as an Administrator then run the following two commands.
net stop scvpn
net start scvpn

After the above check the status and If the above doesn't help, restart the end machine and check the status again.

You may also check the below details:

https://docs.sophos.com/nsg/sophos-connect/help/en-us/nsg/scon/concepts/AboutSophosConnect.html

If all the above steps did not help, you may open a support case to check it further with the required details and information.