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Not able to send Outlook email IMAP

Rodney Smith

XG115  latest updates  

Not able to send email with outlook client 

Connected firewall and internet seems to be working fine but not able to send emails from Outlook client
error "Note of the authentication methods supported by client are supported by your server." 
thanks,
Rod


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  • 0

    Hi Rodney Smith, 

    It seems you have an issue with the configuration setting with the outlook application. Please let us know where your mail server is hosted in-house or in cloud ?

    Thanks and Regards.

    "Sophos Partner: Infrassist Technologies Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to Bharat J

    seems when I setup my office 365 exchange online (cloud) email account it flows through firewall.  But a test imap account doesn't seem to get delivered but I don't get new error. 

  • 0 in reply to Rodney Smith

    Hi Rodney Smith ,

    Please get the IMAP configuration for outlook from your office 365 from the Administrator and check.

    If you have are testing the outlook application on one system create a firewall rule and give full access to the internet and keep the rule on TOP.

    Check the same IMAP setting is working at your home or not.

    Thanks and Regards

    "Sophos Partner: Infrassist Technologies Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

Reply
  • 0 in reply to Rodney Smith

    Hi Rodney Smith ,

    Please get the IMAP configuration for outlook from your office 365 from the Administrator and check.

    If you have are testing the outlook application on one system create a firewall rule and give full access to the internet and keep the rule on TOP.

    Check the same IMAP setting is working at your home or not.

    Thanks and Regards

    "Sophos Partner: Infrassist Technologies Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

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