BigBlueButton Sophos XG 18

Hello!

On the WAF Policy, can you try to enable "Pass Host Header", then enable "Path-specific routing", after it there will be an option of "WebSocket Passthrough" - which you will need to enable in order to the WAF to pass WebSocket connections over BBB. (It's necessary for the meetings.)

Thanks!

well that work so far, thanks a lot... but now I have the next probleme :/

after joining the meeting, bbb asks me with mic or listen only.

no matter what I choose I can´t hear / can´t talk ...

I did a additional FW rule to open the neccesary UDP Ports but its not getting touched

What version are you currently in? (On the XG Firewall)

If you're on v18 or newer you need to create both Firewall & NAT Rules. (UDP, Ports 16384 - 32768)

Can you send some screenshots of them?

of course, here are the screenshots:

here is the NAT Rule:

BBB Voice Ports:

Many thanks for your time !!

any idea?!

any idea?!

have you checked these Ports?

not having this service in our network but users that are using them externally.

These are the ports we needed to open outbound to get it working.

no, havent opened these Ports but didn´t solved my probleme :/

Did you check this page BigBlueButton : Configure Firewall?

There's some extra-steps needed in case the server is behind a NAT.