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XG 18.0.5 since last friday no cloud applications shown

Thomas Meier2

Hi there,

I'm using a XG230 Firewall with 18.0.5.

Till last thursday I could see on the control center the cloud application usage.
But now it shows nothing and on Applications/Cloud applications it shows:

No records found

For cloud traffic reporting, use the following firewall and SSL/TLS rule settings:

    Basic: Turn on Log firewall traffic for visiblity and bytes transferred.
    Detailed: Turn on SSL/TLS decryption and select a web policy other than "None".

If I change the reportdate, I could see the usage...till 4th november 2021

But both are switched on and till last thursday I could see the usage.

I did not make update or so ...

On our second Firewall XG115 everything is normal and it shows also cloud usage

Any idea what happened?

Many thanks



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