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FTP Backup

Hello,

we have a problem with the ftp backup. 2 times the same ftp server is used with exactly the same settings. however, the ftp server cannot be reached from a firewall and ping and traceroute are also not possible. What settings can we check with regard to the FTP backup function?

We get this error message:

Backup could not be sent due to incorrect server configuration

Thank You!



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  • Hi,

    first thing, I recommend you update to at least v17.5.15 or MR-16 then consider going to v18.5..x because v17.5.x is going end of life and you will not get support for v17.5.20.

    Ian

    XG115W - v19.5.1 mr-1 - Home

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