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How do I know the info is valid for v18?

MarkThornton

I keep finding XG documentation that doesn't match the screens I am looking at. Why aren't these pages, articles, how-to's identified as to what versions that apply to? Am I missing something obvious?



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    As an example, I am trying now to figure out how to open ports to my SmarterMail mailserver. I keep reading about WAF rules and such, but all that disappeared or is renamed, or maybe even moved to the command line in V18, yet the instructions are still telling me to do things I can't find on my machine. This link for example https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/nsg/sfos/tasks/WAFRuleAdd.html doesn't match anything I find in my V18.05 XG even though I got to that from the help link in the web interface. I guess I need to spend another hour on the phone with Sophos today so they can tell me they will have to call me back with the answer after consulting with senior members of the "team". It's been 2 hours since that call and still no movement on the ticket that was started yesterday. Something isn't right.

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    As an example, I am trying now to figure out how to open ports to my SmarterMail mailserver. I keep reading about WAF rules and such, but all that disappeared or is renamed, or maybe even moved to the command line in V18, yet the instructions are still telling me to do things I can't find on my machine. This link for example https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/nsg/sfos/tasks/WAFRuleAdd.html doesn't match anything I find in my V18.05 XG even though I got to that from the help link in the web interface. I guess I need to spend another hour on the phone with Sophos today so they can tell me they will have to call me back with the answer after consulting with senior members of the "team". It's been 2 hours since that call and still no movement on the ticket that was started yesterday. Something isn't right.

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