Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 2 replies
  • Subscribers 26 subscribers
  • Views 663 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

New RED - Can't access LAN, just internet

Adrian Henderson

Trying to figure this out with the tech docs.   I finally got it connected and my tracert goes out the office WAN, great.  I can't ping the LAN IP of the RED from the firewall diags nor can I ping anything in the main office.  I set up a RED zone and firewall rule like in the guide.  

Also, how can I set DNS servers, DNS name to hand to the clients, or better yet, have the clients pull from the LAN server DHCP?  I'm hoping this is achievable.  



This thread was automatically locked due to age.
Parents
  • 0

    Hello Adrian,

    Thank you for contacting the Sophos Community.

    Are the computers behind the RED able to reach out to the resources behind the XG? 

    Try to ping from a computer behind the XG the RED IP.

    Also make sure the subnet of the RED  isn’t overlapping with any other network in your Firewall.

    Regards,

  • 0 in reply to emmosophos

    From my tests, my laptop behind the RED could not ping servers, but the internet was working. 

    I just tried my laptop behind the XG and can ping the RED, but the latency is reporting sub 1ms so that doesn't seem right to me. I woudl expect over 20Ms.

    The RED subnet isn't overlapping. 

Reply
  • 0 in reply to emmosophos

    From my tests, my laptop behind the RED could not ping servers, but the internet was working. 

    I just tried my laptop behind the XG and can ping the RED, but the latency is reporting sub 1ms so that doesn't seem right to me. I woudl expect over 20Ms.

    The RED subnet isn't overlapping. 

Children
No Data