18.5.0 MR1 manual upload fails

Hi,

wrong file, should show xgs87 not 310. I would suspect there is something wrong with your licence registration and you should raise a case with the licensing team.

ian

Thanks, I've made a ticket. It's weird that every place that all of the central/licensing sites can identify the unit, they clearly say XGS87. Only in what firmware they offer do they seem to deviate. (I'm wondering if this will also keep the XGS87 from seeing the proper update as well.)

Thats not correct. SF310 is correct. XGS has SF310. XG/SG has SF300. 

All appliance have the same image (XGS87 to XGS6500). 

I tried this morning for a third time after double-checking the checksum, and this time it was accepted. It's now applying the firmware after "Firmware Validated Successfully", which had failed on the previous two tries. Hopefully the entire thing will succeed.

So it seems that -- at least on low-end appliances -- the validation step can fail under certain circumstances. Perhaps a certain loading level or something.