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remove useless messages alert in control center now!

Tom-

There are several requests to remove outdated alerts and warnings from he XG control center dashboard.

Example:

https://community.sophos.com/sophos-xg-firewall/f/discussions/127059/how-to-remove-messages-alert-in-control-center
https://community.sophos.com/sophos-xg-firewall/f/discussions/120750/remove-messages-alert-in-control-center

As of now you have not listen to user requests so you should know that those warnings become totally useless once they disappear behind outdated messages!



At least a reasonable list order from new to old should be implemented!



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  • FormerMember
    0 FormerMember

    Hi Tom, 

    I know that it can be frustrating seeing these notifications in the dashboard each time you log in or navigate to the dashboard.

    The Dev team is aware of this improvement and it will be addressed in the upcoming releases for v17.5 and v18.

  • 0

    Another approach for "Quick and Dirty" would be to do a backup/restore. You are loosing the Reporting information (Use Central Reporting) and the Messages will be removed. This would be a workaround, if you really want to remove those. 

    __________________________________________________________________________________________________________________

  • 0 in reply to LuCar Toni

    Some reply I got from support about that in April 2021:

    "The ID: NC-69584 has been converted to a Defect / Bug.
    The fixed version is v18.5.1 MR1. We will update you once we have any information on the release date of v18.5.1 MR1."

    update: After thinking about that, maybe this defect is only for an other bug about the missing information in active users display.

  • 0 in reply to LHerzog

    I find it even hard to guess what "m" means. Always thinking of minutes first.

    showing a date would be just exact. Never understood why companies began using this format describing something in a timeline.

    and yes, like mentioned initially by   it's sorting order is just random style:

    2months

    6months

    1week

    1week

    ??

  • 0 in reply to LHerzog

    We just updated to v18.5.1 MR1 and the messages are still there. These messages are so annoying. Meanwhile I just ignore them but when we show the dashboard to a customer they always ask us why there is something "red" on the dashboard. I just tell them that it is a bug in the OS which Sophos wasn't able to fix for over a year now.

  • 0 in reply to Patrick Müller4

    Thanks for confirming this.

    The ID: NC-69584 has been converted to a Defect / Bug.
    The fixed version is v18.5.1 MR1.

    Support told me, this is not going to get fixed soon. The NC-ID was for an other issue we had with missing information on SSL VPN connected users.

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