Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

unable to access specific website

hi good afternoon all

i already at web categories to whilelist specific website

then go rule to add this web policy

but still cannot access specific website

should i need to do?



This thread was automatically locked due to age.
Parents
  • Probably means there is more hidden urls.

    ian

  • FormerMember
    0 FormerMember in reply to rfcat_vk

    Adding to what rfcat_vk said, You can cross-verify by going to log-viewer, change the module to Web Protection and filter by the source IP.

    Load the website again and refresh the log-viewer to get detailed information. (Make sure that Logging is enabled in the FW rule)

  • but i already add url to allow

  • 2021-07-02 07:13:04Firewallmessageid="01001" log_type="Firewall" log_component="Invalid Traffic" log_subtype="Denied" status="Deny" con_duration="0" fw_rule_id="N/A" nat_rule_id="0" policy_type="0" user="" user_group="" web_policy_id="0" ips_policy_id="0" appfilter_policy_id="0" app_name="" app_risk="0" app_technology="" app_category="" vlan_id="" ether_type="IPv4 (0x0800)" bridge_name="" bridge_display_name="" in_interface="Port2.621_ppp" in_display_interface="Port2.621_ppp" out_interface="" out_display_interface="" src_mac="" dst_mac="" src_ip="220.158.201.42" src_country="MYS" dst_ip="113.211.42.19" dst_country="MYS" protocol="TCP" src_port="587" dst_port="50107" packets_sent="0" packets_received="0" bytes_sent="0" bytes_received="0" src_trans_ip="" src_trans_port="0" dst_trans_ip="" dst_trans_port="0" src_zone_type="" src_zone="" dst_zone_type="" dst_zone="" con_direction="" con_id="" virt_con_id="" hb_status="No Heartbeat" message="Invalid packet." appresolvedby="Signature" app_is_cloud="0"

Reply
  • 2021-07-02 07:13:04Firewallmessageid="01001" log_type="Firewall" log_component="Invalid Traffic" log_subtype="Denied" status="Deny" con_duration="0" fw_rule_id="N/A" nat_rule_id="0" policy_type="0" user="" user_group="" web_policy_id="0" ips_policy_id="0" appfilter_policy_id="0" app_name="" app_risk="0" app_technology="" app_category="" vlan_id="" ether_type="IPv4 (0x0800)" bridge_name="" bridge_display_name="" in_interface="Port2.621_ppp" in_display_interface="Port2.621_ppp" out_interface="" out_display_interface="" src_mac="" dst_mac="" src_ip="220.158.201.42" src_country="MYS" dst_ip="113.211.42.19" dst_country="MYS" protocol="TCP" src_port="587" dst_port="50107" packets_sent="0" packets_received="0" bytes_sent="0" bytes_received="0" src_trans_ip="" src_trans_port="0" dst_trans_ip="" dst_trans_port="0" src_zone_type="" src_zone="" dst_zone_type="" dst_zone="" con_direction="" con_id="" virt_con_id="" hb_status="No Heartbeat" message="Invalid packet." appresolvedby="Signature" app_is_cloud="0"

Children