Not receiving an email with serial number after requesting Sophos XG Firewall Home Edition

Question

This is the link I used: https://www.sophos.com/en-us/products/free-tools/sophos-utm-home-edition.aspx 
 After registration this is shown: 
 Thank you for choosing Sophos XG Firewall Home Edition 
 You should receive an email shortly with your evaluation serial number. 
 (Please note that it can take several minutes to arrive). 
 All other mail communication with Sophos is ok. I also used other registrations with different email addresses. 
 Still nothing received. 
 Anyone having an idea what could be the solution?

FormerMember · Accepted Answer

Alright.! Thanks for the confirmation. I have seen in the past where Gmail was putting these emails in the spam folder. :) This one for your reference : community.sophos.com/.../471638

FormerMember · Answer

Hi SPH XG home user , Welcome to Sophos Community. Can you check whether the mail is showing up in the spam folder? At times mail services tend to detect it as spam. You must've received a license file. Mail comes from "support@sophos.com" and with subject "Sophos UTM Home Use Firewall"

Not receiving an email with serial number after requesting Sophos XG Firewall Home Edition

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