Problems with the BBC mobile app. via Sophos XG

Question

I am having trouble accessing the BBC news-site from my Android phone using the official BBC app when the phone is connected to my home wifi. 
 No such problem when switched to mobile data. Also, all is OK from my desktop PC. 
 I have added an exception into XG allowing both bbc.com and bbc.co.uk but no luck. 
 
 Is there any way that I can test to see where this is blocked?

rfcat_vk · Accepted Answer

Hi Derek, 
 the incoming rule is not required unless yo u have applications on your network that external people ned to access. 
 What is your link speed? 
 Try enabling the HTTP proxy with allow all in the web policy entry. 
 Ian

Problems with the BBC mobile app. via Sophos XG

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