Hello,
I tried to synchronize our subscription but failed "synchronization with server failed" error. Some status are "Subscribed" and the others are "Deactivated"
Firmware: SFOS 18.05 MR-5 Build586
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Hello,
I tried to synchronize our subscription but failed "synchronization with server failed" error. Some status are "Subscribed" and the others are "Deactivated"
Firmware: SFOS 18.05 MR-5 Build586
Is the default certificate filled(Certificate > Certificate authorities)?
It would be great if you share few more log lines.
Hi dawin,
Thank you for reaching out to Sophos Community.
Please check licensing.log events on the Sophos Firewall.
==> Login to SSH > 5. Device Management > 3. Advanced Shell
# tail -f /log/licensing.log
Click 'Synchronize' button from GUI and share session output here or in PM.
Ensure that, time & date are set correctly on the firewall.