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Sophos XG Firewall Home Edition Boot Loop After Registration

Nick Tria

I performed a fresh install of SFOS 18.0.4 on a mini-PC.  Everything went fine until I registered it and initiated license sync.  As soon as I did that, the firewall crashed and will not boot.  I connected a monitor and when it gets to the point that it says "Starting 18.0.4", the system restarts.  This is in an infinite loop.



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  • 0

    Hi,

    I've got the exact same problem (but with 18.0.5).  It runs absolutely fine until I enter the serial number.  I can't really see how it can be the SSD being faulty if it works perfectly happily unregistered.  I haven't got a spare SSD that I can swap it with at the moment unfortunately.

    Did you use the same serial number when after you changed to a different drive?

    What make/model drive did you replace it with?

  • 0 in reply to kc1

    I used the same serial number and it worked.

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