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Setting Hostname to XG firewall v18 query

Techplay27

In admin settings I have specified the hostname I would like to use for the XG firewall.

I've then selected: Use the firewall's configured hostname option

I added this hostname and associated IP to DNS host entry setting

However I am not able to access the admin portal. I still need to insert the IP address to access.

What steps am I missing?



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  • 0

    Hi,

    you will need to create a DNS entry that is not advertised on the WAN. in the network tab of the GUI.

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    Hi Ian,

    Thank you for your response, however I have checked that it is not published on the WAN. 

    DNS host entry setting asks if it should be published on the WAN or not and I have left it unchecked, so it isn't advertised 

  • 0 in reply to Techplay27

    Hi,

    did you use the internal address of the XG and did you tick add reverse lookup for this entry?

    Works fine with my XG

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    I have inserted the internal IP address I have manually configured and have the reverse DNS lookup inserted in the DNS host entry part.

    Type in FirewallXG:4444 in the browser, but I get no response.

    I get the FirewallXG unexpectedly closed the connection

  • 0 in reply to Techplay27

    Do you have the XG ca installed and have you cleared you browser cache?

    ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    I've uploaded the Appliance Certificate.

    I have not yet added the security cert.

  • 0 in reply to Techplay27

    And you used https://xgfirewall:4444

    ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    Affirmative,

    Just to add when I ping the host name it doesn't ping, but it does show it resolves to the set IP address, it just doesn't return a response.

    The firewall is on the domain it just doesn't point to anything at the moment well except for the UTM. There is a UTM appliance for Web protection, will be replacing it soon with the XG once it is configured like for like for the most part.

    Something strange happened recently, I was inserting the Ip address in the Web proxy exceptions box win 10 settings  and I was able to access and then one day nothing, I now have to add my machine ip address to the UTM 9 in order for me to access with the IP address, what is likely to have happened, any ideas? 

  • 0 in reply to Techplay27

    Ok just tried something different, I connected to a server and everything from that server works as it should, so the problem is that individual clients are not able to ping to it.

    Doesn't explain why I can still access the admin console using the IP address, but not the host name on these computer clients.

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  • 0 in reply to Techplay27

    Ok just tried something different, I connected to a server and everything from that server works as it should, so the problem is that individual clients are not able to ping to it.

    Doesn't explain why I can still access the admin console using the IP address, but not the host name on these computer clients.

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