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Sophos XG Quarantäne

Hello,

i am on Sophos XG verion 17.5. I have two questions about Sophos XG Quarantaine and the Quarantaine in the user portal.

Problem:1 

For example, if I want to block doc or excel attachments, then this works. But these attachments are not in the quarantine folder; the user only receives an email.
As an administrator, where can I share this attachment anyway? In the admin-Quarantaine this attachment not visible.

Problem 2:

Is it really normal that a normal user can release blocked attachments himself if there are blocked mails in his user portal?
This is very dangerous.


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  • You cannot release stripped attachment. They are gone. 

    Users should only be able to release spam content. This attachment are already scanned for content. 

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  • But that is very weak!
    So that means that if my users shouldn't receive Word attachments, then I can't share them with certain people after all?

    So I have to allow all attachments, because I may need an attachment after all?
  • Thats the way its designed. XG + sandstorm can protect against malious attachments and you can filter the unwanted attachments (Exe etc.). 

    Another solution: Take a look at Central Email. This solution can do this and even more. 

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