Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

classifying web sites

Hi,

we operate in non-English speaking area where most of web pages are in some other languages. Sophos XG web filter is lacking A LOT of classification on those web pages and current process for classify those is very time consuming. The way we know how. We moved few customers from Fortinet to Sophos XG and learned this in very painful way. So far we have stopped Fortinet replacement with XG

I have put idea on ideas.sophos.com but I have feeling Sophos doesn't pay much attention to that system. 

So, question is: Is there a way where users can submit reclassification or unclassified web sites for classification without involving manual work for opening up ticket with Sophos. 

Also, Sophos support is very slow these days and this is also causing additional issue.

Thx. 



This thread was automatically locked due to age.
Parents
  • the "old" sophos firewall (SG) uses an external database where we (every user) has the option to ask for reclassify the provider.
    With XG i don#t know such an option. I think the database is from sophos directly...
    I reclassify the webpages (mostly business-partners) locally at my systems.
    (web -> categories -> add -> "my-BusinessPartners")

  • It may work for you but not for us (we tried like you suggested). We have almost all non-english pages not being classified. It is a lof of manual work. Fortinet did classification of the region back in 2003-2004. Sophos can create small workflow on XG which is integrated with their support system+classification DB to eliminate time wasting with this. But Sophos isn't at their best these days. 

Reply
  • It may work for you but not for us (we tried like you suggested). We have almost all non-english pages not being classified. It is a lof of manual work. Fortinet did classification of the region back in 2003-2004. Sophos can create small workflow on XG which is integrated with their support system+classification DB to eliminate time wasting with this. But Sophos isn't at their best these days. 

Children
No Data