Sophos XG 18 - Web conferencing interruptions

This is a virtual appliance on an ESX server.

Hi,

I would create a firewall rule that does not use DPI for video conferencing. 

Ian

Hello, Thanks for your feedback, do you mean no web protection at all? we were using web proxy 1 month ago but we had issues starting video conf. 

Hi,

the web proxy is preferable to the DPI for video conferencing especially if your software is not using HTTPS for connections. You can also setup exceptions which should be used by DPI and web proxy.

Ian

Hi, we have created excpetion

but  there is a lot URL and it seems that we don't cover all. 

Even with URL we have listed we have issues.

If we use the policy check we can see that the excpetion is applied.

Hi,

I am a home user but do use and setup zoom meetings through my XG.

I have added a number of ports to my ZOOM rule which are not https based and also allowed icmp.

I have also enabled applications - allow all and my own IPS to facilitate reporting on connections.

Ian

Hi,

I am a home user but do use and setup zoom meetings through my XG.

I have added a number of ports to my ZOOM rule which are not https based and also allowed icmp.

I have also enabled applications - allow all and my own IPS to facilitate reporting on connections.

Ian