XG 310 Gateway Heartbeat

Hello Stuart,

Thank you for contacting the Sophos Community.

Are you referring to the WAN Link Manager feature?

Regards,

Yes sorry. Still getting used to the Sophos terminology.

Hello Stuart,

Thank you for the follow-up.

If you go to Configure >> Routing >> Gateways >> Failover Rules >> Add

You can add here other Hosts to Pings. 

In addition to this, I would recommend you to change the one that the XG picks by default, which usually is the router of your ISP Provider, for an IP on the internet such as 8.8.8.8 or any other Public IP that you know won’t usually go down, that way the XG can actually check full internet connectivity beyond only the ISP router, as usually, the ISP's router won’t go down, but their internet connectivity might get affected, so it won't failover.

Regards,

Thanks Emmanuel.

Thanks Emmanuel.