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SNMP problem after FW upgrade

Minas

Hello,


I recently upgraded our Sophos XG firewalls to version 18.0.4 MR-4 and after the reboot I could not see the ports traffic through SNMP.

I still can see other information like CPU and Memory and this happened in all Sophos Firewalls we use after that upgrade.

Nothing seems misconfigured after the upgrade.


Any ideas?



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    Hello Minas,

    what kind of management System are you using. We are using PRTG and the SNMP Sensor is working well in 18.0 MR-4 (updated from 17.5).
    Did you upgrade from 17.5.x to 18.x? Then maybe the structure has changed and your management system needs new MIBs.

    Regards,
    Bernd

  • +1 in reply to BeEf

    Hello Bernd,

    Thanks for answering. I am using Observium NMS, but that was not the problem. I finally figured it out!

    I had to go to Administration -> SNMP and press Apply under Agent Configuration. The SNMP agent checkbox was already checked so it was not making sense doing that but it worked.

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  • +1 in reply to BeEf

    Hello Bernd,

    Thanks for answering. I am using Observium NMS, but that was not the problem. I finally figured it out!

    I had to go to Administration -> SNMP and press Apply under Agent Configuration. The SNMP agent checkbox was already checked so it was not making sense doing that but it worked.

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