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Temporary error while accessing Sophos Central, please try again

Tobias Fink

Hi,

when i try to register my newly setup firewall with "Central synchronization" i get the error mentioned above.

What can i do to resolve this issue?

Thank you and best regards

Tobias



Edited TAGs
[edited by: emmosophos at 9:12 PM (GMT -7) on 1 Jun 2021]

Top Replies

  • FormerMember
    FormerMember +1 verified

    Hi Tobias, Thanks for reaching out to Sophos Community.

    Ensure that the default certificate in the firewall is filled and there's an active internet connection.

    Also you can login into SSH (Option 5 > Option 3) and check the log file /log/sophos-central.log while you try to register

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