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XG WAF stops working without error

GernotMeyer

Hi all,

we have an XG330 (SFOS 18.5). It now happens 3 times within the last 3 weeks that the WAF stops doing its job.

System Service->Services-> Status of the service is "running".

Stop/start the service and all is fine again.

The WAF log stops logging without any error last night.

Control Center is without any hint.

Any idea?

Best from Berlin

Gernot



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  • 0

    Hi  : Thanks for reaching out to Sophos community team.  Any coredumps for WAF service?

    #ls -larth /var/cores 

    Is there any segfault observed in syslog.log.

    #grep segfault  /log/syslog.log

    What is the current version of V18 your appliance running with?

    Please also open a support case for further investigation as this may required some advance debugging with required services in debug mode.

  • 0 in reply to Vishal_R

    Hi,

    we are using 18.04 MR-4 (actual).

    ls -larth /var/cores results one file: core.httpd

    grep segfault /log/syslog.log -> nothing.

    support case is opened.

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