Can't add Rule Based Traffic Shaping Policy

Question

I have a problem when trying to adding a Rule-based Traffic Shaping Policy. In there showing already User-Based Traffic Shaping policy is applied. But I removed all the User-Based Policy on System Services -> Traffic Shaping. 
 
 Pls, help me to solve this problem.

subodha kumara · Accepted Answer

thanks

FormerMember · Answer

Hi subodha kumara , 
 Thank you for reaching out to the Community. 
 Did you configure the identity-based firewall rule and selected match known users? If yes, the traffic shaping policy will be grayed out, and it&rsquo;ll show "User's Policy applied." If you want to apply a rule-based traffic shaping policy to a firewall rule, try to create a firewall rule without users. 
 Thanks,

Can't add Rule Based Traffic Shaping Policy

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