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Operation failed. Please upgrade IPS and application signatures to latest version for this restore.

Stuart James

Getting this error when restoring, but a quick check of the new device and the old device shows that both IPS and App signatures are on the same verison

New device:

Old device:



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  • +1

    For those experiencing this issue, here is the fix.

    DISCLAIMER: Make sure 100% that the signature version numbers are exactly the same on both firewalls before proceeding

    Putty - Advanced Shell

    psql -U nobody -d corporate -xc "select * from tblconfiguration where key = 'ips_cat_version'";

    You should see that "value" is set to 0

    psql -U nobody -d corporate -c "update tblconfiguration set value = '1' where key = 'ips_cat_version'";

    psql -U nobody -d corporate -xc "select * from tblconfiguration where key = 'ips_cat_version'";

    You should now see that "value" is set to 1

    Restore will now work

Reply
  • +1

    For those experiencing this issue, here is the fix.

    DISCLAIMER: Make sure 100% that the signature version numbers are exactly the same on both firewalls before proceeding

    Putty - Advanced Shell

    psql -U nobody -d corporate -xc "select * from tblconfiguration where key = 'ips_cat_version'";

    You should see that "value" is set to 0

    psql -U nobody -d corporate -c "update tblconfiguration set value = '1' where key = 'ips_cat_version'";

    psql -U nobody -d corporate -xc "select * from tblconfiguration where key = 'ips_cat_version'";

    You should now see that "value" is set to 1

    Restore will now work

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