SFOS 17.5.15 or HW-18.0.3_MR-3.SF300-457

Hello Ian,

Thank you for contacting the Sophos Community!

I guess you are seeing this when going to My Sophos.

So Hardware is for Hardware appliances and SFOS is for Virtual Appliances.

If you search by the Serial Number of your device under (My Account >> Network Protection >> Firmware updates >> Search by Serial Number, it should give you the correct Platform.

Regards,

Thank you. This is confusing however as I have an SG210 and the download page reads Version as SFOS and File as HW.

Thank you. This is confusing however as I have an SG210 and the download page reads Version as SFOS and File as HW.