Hello Everybody!!
My quick story is I have a XG115 that i got from somebody that upgraded to PaloAlto Firewall. I found the registration is not transferable due to the person i got it from does not know anything about it. So i get a home XG license nd loaded the software version version of XG on the XG115. Everything is nice and cool until I do a firmware upgrade from 18.0.1 to 18.0.3 and the system is bricked. Toast. I have a backup config before. Removed the SSD drive and found it to be below 40% life left as reported by the Transcend Application. So SSD Toast I reloaded the 18.0.1 and attempted to restore a backup and I get in a red banner "Failed to restore". I have no idea where are the logs, I don't know where to look at why this is happening, Don't know what logs to look for. I contacted Support and they kicked me off and said you don't get support because you have a free Home XG license. my license says i get enhanced support. well i guess that means no support unless you buy a hardware license for the XG115.
So i need to know what to look for on why my back up is failing to restore. I setup email backup 6 months ago and have been getting them for 6 months. Issue with that is all the other files I tried said incorrect password, and the only one that does not say incorrect password is the backup I did manually via email before the 18.0.3 upgrade to hosed my box and needed a complete drive replacement because of a weak SSD.
Any one point me in the right direction? My Friend configured it for me. I am also not familiar with Linux at all.
Thanks!!! and I really like this little unit!!
-Rom
This thread was automatically locked due to age.
