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Sophos Connect - Where to view client's WAN IP address in logs?

Hello. After a Sophos Connect connection we can view the assigned local DHCP address for the client but we cannot seem to find where in the logs the WAN IP address (where in the world they are connecting from) of the client. Where is that viewable? We need to feed this into our SIEM.



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  • You can find the IP's in the authentication logs (log viewer)

  • If I filter the Authentication log by IPSec client only, I see no WAN address for those events. The " src_ip and "from" both show only the DHCP address of the client: 2020-12-09 12:45:44Authenticationmessageid="17701" log_type="Event" log_component="Firewall Authentication" log_subtype="Authentication" status="Successful" user="user@domain.com" user_group="VPNusers" client_used="IPSec" auth_mechanism="" reason="" src_ip="10.xxx.xxx.xxx" message="User user@domain.com of group VPNusers logged in successfully to Firewall through  authentication mechanism from 10.xxx.xxx.xxx" name="Lastname, firstname" src_mac=""

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  • If I filter the Authentication log by IPSec client only, I see no WAN address for those events. The " src_ip and "from" both show only the DHCP address of the client: 2020-12-09 12:45:44Authenticationmessageid="17701" log_type="Event" log_component="Firewall Authentication" log_subtype="Authentication" status="Successful" user="user@domain.com" user_group="VPNusers" client_used="IPSec" auth_mechanism="" reason="" src_ip="10.xxx.xxx.xxx" message="User user@domain.com of group VPNusers logged in successfully to Firewall through  authentication mechanism from 10.xxx.xxx.xxx" name="Lastname, firstname" src_mac=""

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