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Sophos Connect - Where to view client's WAN IP address in logs?

Hello. After a Sophos Connect connection we can view the assigned local DHCP address for the client but we cannot seem to find where in the logs the WAN IP address (where in the world they are connecting from) of the client. Where is that viewable? We need to feed this into our SIEM.



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  • If I filter the Authentication log by IPSec client only, I see no WAN address for those events. The " src_ip and "from" both show only the DHCP address of the client: 2020-12-09 12:45:44Authenticationmessageid="17701" log_type="Event" log_component="Firewall Authentication" log_subtype="Authentication" status="Successful" user="user@domain.com" user_group="VPNusers" client_used="IPSec" auth_mechanism="" reason="" src_ip="10.xxx.xxx.xxx" message="User user@domain.com of group VPNusers logged in successfully to Firewall through  authentication mechanism from 10.xxx.xxx.xxx" name="Lastname, firstname" src_mac=""

  • I have clients authenticate IPsec with local accounts (clients have to authenticate later with LDAP accounts) with long and complex passwords

    So for me, the WAN IP address is present in log entries of "My Account Authentication" notices

  • Ok, I see that now. Seems odd to classify that as a "Local" login. That would seem to imply someone logging directly into the user portal on the device.