Update from SFOS 18.0.1 MR-1-Build396 to 18.0.3 M-3 SFW-457 does not work

Question

I cant Update anymore since version 18.0.1 It come to the update prozess, then it sayed update process finished (or alike) and the nothing, even on reboot Iam still on 18.0.1

rfcat_vk · Accepted Answer

Hi, 
 Do you have physical access to the XG? Try removing power for about 30second and restart and in the console you should see a choice of versions to start up with. 
 ian

emmosophos · Answer

Hello Daeng, 
 Thank you for contacting the Sophos Community! 
 Can you try booting from the SF loader? 
 https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/nsg/learningContents/LoadingFirmwareSFLoader.html 
 If this still fails, try checking the /log/csc.log and /log/syslog.log for any clue on what might be happening. 
 Regards,

Update from SFOS 18.0.1 MR-1-Build396 to 18.0.3 M-3 SFW-457 does not work

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