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Unable to set OTP Auto Creation Option

Hello All,

I have begun setting up to use 2 Factor Authentication for Sophos Connect VPN Connections.

Due to the need to deploying new TGB and SCX files for the clients, I need to add the users in small batches.

So in the OTP settings I have enabled OTP use, disabled the OTP for all users.

I have added the first few users, but I cannot enable the Auto Creation of tokens.

Every time I try I get an error message advising that OTP Settings Cannot be Saved.

I believe that I should be able to set the Auto Creation option, and then as I add users, it should create the Token codes so users can log in and set up the Authenticator Option.



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