This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Unable to set OTP Auto Creation Option

Hello All,

I have begun setting up to use 2 Factor Authentication for Sophos Connect VPN Connections.

Due to the need to deploying new TGB and SCX files for the clients, I need to add the users in small batches.

So in the OTP settings I have enabled OTP use, disabled the OTP for all users.

I have added the first few users, but I cannot enable the Auto Creation of tokens.

Every time I try I get an error message advising that OTP Settings Cannot be Saved.

I believe that I should be able to set the Auto Creation option, and then as I add users, it should create the Token codes so users can log in and set up the Authenticator Option.



This thread was automatically locked due to age.