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Firewall port access (ACT!)

I have a ACT! server for our CRM. It is able to accept inbound communication for port 65100 but outbound is not routing. Communication was working fine prior to upgrading from v17 to v18. I have tried setting up LAN -> LAN firewall rules for the port but I still seem to be missing something.

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0 emmosophos over 4 years ago

Hello Phil,

Thank you for contacting the Sophos Community!

If you do a Packet capture from the GUI using this KB, what do you see when the ACT! the server is trying to go outside, is it matching any NAT rule and Firewall rule?

Regards,
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0 BAlfson over 4 years ago in reply to emmosophos

Emmanuel, please move this thread to the correct forum in the XG Community.

Cheers - Bob
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0 Phil Lusk over 4 years ago

LAN -> LAN communication is working.

The problem I am having now is traffic from LAN -> SSL VPN. The Traffic from SSL VPN -> LAN seems to work fine.
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0 emmosophos over 4 years ago in reply to Phil Lusk

Hello Phil,

Thank you for the screenshot (by the way you can upload the pictures directly in the community by going to Insert >> Image >> Upload, and then search for your image and click Open and Ok)

Please make sure you also have a LAN to VPN firewall rule. If you are starting the traffic from the LAN.

Regards,
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