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Discussions Nitifications going in JUNK

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Nitifications going in JUNK

Veera P over 4 years ago

Hi team

We are using Sophos XG 125 firewall XG125 C1A10XXXXXXXXXX

All the alerts notifications we are receiving in my Junk folder

like IPSec Connection , Daily backup

Please help

Thanks

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0 rfcat_vk over 4 years ago

Hi,

please edit your post to remove your serial number, it is not required and exposes you to losing your XG licence.

Please post a copy of one of the messages and your mail scanning setup.

Ian
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0 emmosophos over 4 years ago

Hello Veera,

Thank you for contacting the Sophos Community!

Make sure you have added the Public IP of your XG to your SPF record, and that you are using a valid sender email address in the XG.

Regards,
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