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Sophos XG v18.0.1 MR-1-Build396 Blocking attachmentys in chat boxes (Facebook chat etc.)

Dear All,

i am facing issue when i am trying to upload files in chat boxes more specifically compressed files.

I tried to identify what is blocking the attachments in sophos but i was unable to find anything.

Can you please assist me?

Kind Regards,



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Parents
  • Hi @H_Patel,

    Thank you for your response!

    The Application control is not configured.

    The Web filtering has only the default policy and nothing else.

    I have also created an any any rule for the specific IP in order to perform my test and the issues remains.

    I tried to find anything blocked or rejected through the log viewer while replicating without any success.

    Kind Regards,

Reply
  • Hi @H_Patel,

    Thank you for your response!

    The Application control is not configured.

    The Web filtering has only the default policy and nothing else.

    I have also created an any any rule for the specific IP in order to perform my test and the issues remains.

    I tried to find anything blocked or rejected through the log viewer while replicating without any success.

    Kind Regards,

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